Account deletion
Delete your LockIn account
You can request deletion of your LockIn account and associated LockIn data from inside the app or by contacting support.
Request deletion in the app
Open LockIn, go to Settings, choose Manage account, open Privacy and data, then choose Delete account. Type DELETE when prompted to confirm the request.
Request deletion outside the app
Email sebastian@rework.no from the email address connected to your LockIn account. Include "Delete my LockIn account" in the subject so we can identify the request.
Data deleted
Account deletion is intended to delete or anonymize LockIn-owned account data, including profile data, LockIn schedules, selected locked apps, allowances, proof-mode settings, proof records, session history, daily stats, push tokens, queued analytics tied to the account, and LockIn subscription entitlement rows.
Proof photos that are stored remotely for verification or support are intended to be retained for a short period, normally up to 7 days, unless a longer period is required for security, legal, dispute, or abuse-prevention reasons.
Data that may be retained
Some records may be retained where required or permitted for legal, tax, accounting, refund, fraud-prevention, security, dispute, platform, or compliance reasons. Subscription and purchase records handled by Apple, Google Play, RevenueCat, or other store providers may also remain subject to those providers' policies.
Timing
In-app deletion should begin immediately when the request is confirmed. Email requests are reviewed manually. We aim to complete valid deletion requests within 30 days unless a different period is required by law or needed to verify the request.
Contact
For deletion, access, correction, or privacy questions, contact sebastian@rework.no.